H M Return Policy Online Shopping

Please keep in mind that online purchases must be returned via mail and the items you wish to return need to be sent to us 30 days from the date you received your parcel. After 30 days merchandise may be exchanged only. We offer an exchange or refund by the original payment method on garments swimwear with hygienic seal and beauty products with a receipt within 30 days of the purchase date.

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H m are happy to refund within 28 days for any unsuitable items provided they are in resalable condition.

H m return policy online shopping. Special collections and designer collaborations may be subject to a return policy that may differ from our standard return policy above. You have to show your. While for the purchases made post store openings the return policy of 30 days apply. Please note that our return policy may differ for designer special collections and our external home assortment.

Online orders placed between march 1st and june 7th are eligible for an extended return policy of 100 days. Discounted final sale merchandise is not eligible for refund or exchange. Then you can get that item back in 7 days of purchase. Kindly note the products must be unused with original hangtags and a valid receipt for being eligible for returns.

You also return the item purchased without a receipt. If you used an h m gift card together with another payment method we will first issue you an h m merchandise card and the remaining balance will be refunded to the second payment method used at purchase. To return items that were paid for using only h m gift cards you will be issued an h m merchandise card. If you have lost your return form you can print a blank one here.

If you have bought clothes and you can use those clothes. You will return the purchased item h m. For all online purchases we have extended our return policy from 30 days to 45.